The President of the Degree Course, the delegates, the academic tutors, and all course teaching staff are fully available to listen to feedback, complaints, suggestions, and ideas, both in person (during lectures and office hours) and via email.

Students can also contact their Student Representatives, who are officially designated by the University Statutes as spokespersons and mediators for reporting issues, feedback, and suggestions.

The University of Florence provides students with a dedicated web platform designed to listening to their needs: The Student’s Voice. Students can anonymously submit reports, suggestions, complaints, or compliments about their Degree Program .

All submissions are handled by the President of the Degree Programme. After assessing any critical issues and collaborating with the relevant parties, the Chair proposes the most effective solutions and provides a prompt feedback to the student.

Detailed instructions on how to use The Student's Voice are available in the online user manual, which can be accessed directly through the application.

N.B.: For any violations of the Code of Ethics and Conduct, please contact the University Ombudsman/Garante(https://www.unifi.it/it/ateneo/chi-siamo/organi/garante) or the Confidential Counsellor/Consigliera di fiducia(https://www.unifi.it/it/ateneo/chi-siamo/organi/consigliera-di-fiducia).

For any additional inquiries, please feel free to contact the School by email at

scuola@st-umaform.unifi.it or technical support at studentsvoice@unifi.it